Sceptre enjoys a strong position as the only national amusement machine operator with manned depots throughout the UK. It has an excellent reputation for quality and has seen consistent growth throughout the last 10 years. Its national depot structure provides a strong platform to further develop the business and also provides a route to market for new entrants and products to its customer base. It operates over 17,000 machines; supplying pub companies, breweries and independent pubs across the UK.
The Company contracts to supply machines to customers and to provide a complete management service, which includes breakdown maintenance, cash collections, machine monitoring and income management statistics. The maintenance service provides machine breakdown coverage from 10.00 a.m. to 10.00 p.m. for 364 days a year. Service engineers aim to visit a location within two working hours of a customer service call being received. Orb aims to have a 95 per cent. utilisation rate, with only 5 per cent. of the stock in the depots for repair or alteration.
Full details of the company’s locations, products and services can be found on its website: www.sceptreleisure.co.uk
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13:59 08/03/2010